social marketing and digital agency.

Northern Lights caused by solar flares that could disrupt technological networks

Northern Lights caused by solar flares that could disrupt technological networks

What a week it has been for news! First up is the new Apple iPad, which has been eagerly anticipated and certainly didn’t disappoint, with a high-definition retina display, fabulous picture editing functionality and an improved camera dubbed ‘iSight’. It will be able to connect to high-speed 4G, though only people in the states will benefit form that initially. Tech editor Charles Arthur tells us more. And, as has become usual with the launch of a new Apple gadget, it has triggered a surge in the offloading of the old ones.

Also this week David Abraham, head of Channel 4, let loose a new hybrid on the broadcast landscape: a linear TV channel shaped by online social media. As reported in the FT, at whose digital conference it was revealed, Abraham said that plumbing word of mouth to shape programming is “a kind of reverse [programming guide], that will schedule content that is creating noise – amongst commentators, bloggers, Twitter, Facebook and of course via contact our viewers are now able to have directly with us.” ie the content will be chosen by people via social sharing, not algorithms… looks like magic to us!

While at the other end of the ‘programming’ scale, demand for the Raspberry Pi is currently running at 700 per second, with one Middle Eastern country planning on giving one to every schoolgirl.

Privacy issues continue to dominant the landscape, with new research finding that the data of UK Android phone users is being passed to a US advertising network called MobClix, in what looks like a breach of European data protection laws.

Mobclix are owned by Velti, a US-based company which claims to be the largest mobile marketing company in the world, and so really should be up to speed, one would think, on data protection. Currently they are refusing to respond to Channel 4 – probably because they think being the largest they are somehow immune, which is probably less than wise given the social storm that could potentially break. As we all well know (or should do given how many examples of malpractice we keep flagging up), a crisis is always best nipped in the bud as early as possible rather than allowing it to spread out virally through social networking, regardless of your size.

Google is another company that appears to think size somehow equal immunity, and who now Britain’s deputy information commissioner and data protection head, David Smith, has them in his sights following their privacy policy launch on 1st March, which he says is too vague and that “The requirement under the UK Data Protection Act is for a company to tell people what it actually intends to do with their data, not just what it might do at some unspecified point in future.”

The lesson here is that after a slow start the regulators and public are fast catching up with the old  ‘wild west’ style internet leaders and show every sign, with the public’s support, of bringing them to heel.

Meanwhile the potential for digital communications to efface a major, global change was also on show this week in the Stop Kony campaign by Invisible Children. The video has had 14.8million views to date and swiftly went viral, fuelled by retweets and shares across Facebook and Twitter, just proving yet again that you can never predict what will – and won’t – hit the magic ‘viral’ button, as it’s a long and upsetting video, the charity has come in for some stick about how it conducts itself, and it’s hardly ‘news’ in the way we would normally understand it  – as Musa Okwonga says in the Independent, it’s been going on for decades, almost certainly with the tacit support of those in power – yet it’s been a model of digital campaigning, achieving in a couple of weeks a level of awareness of a three-decade atrocity that few people had heard of unless they had links to the country. For which we raise our hats to Invisible Children.

Another major cultural shift that the internet is helping to bring about, one tweet at a time, is the status of women in many Middle Eastern countries, as highlighted this week by International Women’s Day coverage across the social media platforms.

So it seems as though even in the Arab Spring uprisings and other political movements driven by social media, women are the driving force online, something that research by Porter Novelli has recently confirmed and as was presented at Social Media Week in London. Key UK findings for digital marketeers were:

  • Women are more socially active than men:  65% of women access social media at least once a week, compared with 51% of men
  • Women are more likely to connect with people they know: 93% of women using social media do so to read posts/view pictures from friends or to comment on their friends’ profiles. For men the numbers dropped to 89% and 84% respectively.
  • UK women lead the rest of Europe in following brands to access deals and offers – this is the motivation for around 64% of women in social media, compared to a European average of just 52%, and 56% among UK men.
  • Men are more likely to use social networks to display status and opinions. In the UK, 45% of men use social media to check into places compared with just 33% of women.  Men are also happier to broadcast what they’re saying to the world: 35% of socially-savvy men are Twitter users compared to 27% of women.

Findings that were back up in another of our specialist areas, travel, where a study by Auto Europe found that the average traveller is a 47 year old woman, that women are the most avid travelers over all, especially of nature, culture and adventure trips, and make 80% of all travel decisions, which basically seems to mean that there is a lot of 80 year old grannies currently leaping around the world! Travel companies, you have been warned.

In other social travel news, Facebook has unveiled its plans for Gowalla, while Foursquare have gone open source for their maps, dumping Google, and the frustrating quest for that elusive parking space could finally be solvable via Twitter with the new application by Mercedes that is to be fitted as standard in their new cars.

In other news, Tweet-a-Beer has developed a web tool that was rolled out at South by Southwest and lets you get a round in via Twitter, with the help of Chirpify and PayPal, while the populisation of gaming via social networks has led to the rise and rise of virtual currency, which looks set to become the Next Big Thing.

And finally, the beautiful Northern Lights we have all been enjoying via images or, in some lucky cases, in person, are down to the cycle of solar activity, which is expected to peak in 2013. The downside of it is the increased likelihood that solar flares will disrupt the Earth’s magnetic field, affecting everything from GPS to airline flights and power stations.

The Washington Post has some good advice and finger’s crossed it’ll just be our GPS that’s affected…

 

Google set to have access to ALL your browsing history - and use itIt’s the calm before the storm this week with two of the biggest annual digital trade jamborees about to kick off – Mobile World Congress in Barcelona  and SXSW in Austin, Texas. So news is a bit thin on the ground this week as all the exciting stuff is being held back, but here we go.

In what must be a first, privacy settings actually made (for a while) the leading story on a tabloid newspaper. The Daily Mail, which is now officially the biggest newspaper website in the world, reaching a staggering 45 million readers, is showing people how to change their settings to delete their Google browsing history. Privacy is making the headlines in the US as well with the industry’s leading lights signing up to a voluntary code, which Barack Obama is promoting.

Another interesting survey this week about just how much people are using their mobiles for networking with 38 million adults in the US using their devices on a daily basis, mainly for Facebook.  We’ve said it before and we’ll say it again, mobile is the future for so many aspects of sales and marketing.

And after last week’s announcement from Barclays with an app making mobile banking possible, there is another system announced this week that will make payments possible from your smartphone, both in stores and online. It’s a bit limited at the moment, but there’s sure to be a host of players piling into this market soon.

And to finish, some absolutely delicious mock-ups have appeared of the new iPhone 5 – how accurate they are of course remains to be seen, but if they are true, then Apple seem to have come up with another fabulous product.

And not content with documenting terra firma, Google has announced plans to film the Great Barrier Reef as part of Google Earth. Can’t wait!

Have a lovely weekend, and those off to Barcelona, have a brilliant time!

 

 

Online Privacy& Security: The Truth

Posted by Claire Burdett On September - 28 - 2011 3 COMMENTS

Online Privacy & SecurityUnless you have living under a rock for the last week, you will know all about Facebook’s new design. It’s a gorgeous design; I have it and I love it, yet it is a stalker’s dream, with stuff you thought had long fallen away (in fact, HAD long fallen away) suddenly up front and easily accessible to anyone you allow to view your profile.

In addition there are the ‘patterns’ that Facebook has been very upfront about admitting was one of the main components of its redesign, and which make it far easier to track your behaviour so it’s easier to sell stuff to you that you might want to buy. Which I don’t personally have a problem with as I don’t mind being targeted for ads; in fact I would prefer to have targeted ads than any other sort, and would prefer them to paying for social media if I am honest.

So this isn’t written to scare you off Facebook, or indeed Google+, Tumblr, YouTube, Twitter, or any other place you connect socially online, because the truth is that they are so ingrained now that the you simply can’t close Pandora’s Box, and nor would many of us want to because they give us and society too many benefits. This article is just to remind you that these sites are free for a reason. And that is because it gives them access to demographics and data, which when taken all together makes the Magna Carta and every census in every country look like a bit of graffiti in the park, of the “I wuz ere” variety, because it’s by selling that information to businesses that they make their living.

However, what I do object to is people I don’t know and aren’t providing me with a service, or paying those that are, having access to personal data including, though not exclusive to, where I live, where I am going, and if I am away from home. I also don’t want to think that my children’s faces are making a paedophile happy, that a stalker could target them easily, or that they open themselves out to identity theft or online phishing. I also don’t want them to regret anything later in life – I actually suspect that that digital transparency will be the norm when they are grown up, and that anyone who doesn’t have a full online digital profile will be regarded with suspicion (Where have you been? Who are your friends? Who ARE you?!), and that quite a bit of silly youthfulness will be taken as given, but still… I don’t want them to be caught out later because my theory turns out to be wrong!

So here are some points for you to remember – and to teach to your kids:

1. Everyone is now a Celebrity
Google indexes your Facebook feeds, your Tumblr blogs and your tweets and lots of other things you forget about 5 minutes after you post them. And sticks. You are a celebrity, or a brand if you prefer, which is a great thing for raising your personal profile if you do it right, and will obviously be a bad thing if you post swear words, drunk pictures and stupid comments etc etc.

2. People are watching.
That creepy guy you remember from primary school?

He’s found you online, he’s connected to people you know, and he can read everything about you on your Facebook page.

The Ex you wish you never met?
She can Google you and get your up to date life story in a flash, not to mention where you are going tonight. And with whom.

Your future employer
Let’s hope she or he is liking what they see.

3. Online Behaviour Creates a Digital Tattoo
It’s there, and once it’s there it’s indelible and since it is now officially OK for people to do social media background checks, that means that unless you have set your privacy consistently across every network and been careful about what you post, everything is accessible if people want to search for it. And maybe they won’t – but if you are looking for a mortgage or applying for a job that you’ve been dreaming about forever, people COULD be searching about you on your social media  profiles… so let’s hope what is there makes them feel inclined to say yes once they have found you.

4. Everything Makes Patterns
Everything you do online is really just you, and you are a creature of habit, like all humans, and so everything you do makes lovely interesting patterns. Which not only makes it easy to target you with advertising and to market stuff to you, which is why Facebook are so into monitoring everyone’s patterns and why businesses are so interested in the data.

However, it also makes it easier for criminals to learn what you like doing, where you go, where you hang out, and who you hang out with, which can make it easier for them to steal your identity, for example, and to set you up. Say you always watch a certain programme and they review stuff you might want to buy there and then? And so you go online on your phone or laptop and buy it. But in fact you didn’t buy it because it wasn’t the real page you ‘bought’ it from but one created by fraudsters to look like the real page because they know you – and lots of people like you – will be watching and will want to buy or donate, and so they set up a replica and so harvest your credit card details. This is known as ‘Google Poisoning’ by those in the know and is currently one of the biggest online problem currently identified by Norton.

Being aware is the key, whether you are the consumer or the brand doing the selling – establishing that a site is safe and trustworthy is as important as it’s ever been, and avoidance is easy enough by setting up internet security on your computer.

5 Everyone Knows Where You Are
Social Location can be really helpful and is brilliant for businesses … and yet flipping dangerous at other times. What if, for example, you have just checked into a hotel in Italy and your privacy ISN’T set and then a potential burglar sees it…?

So, just be mindful of how much personal stuff you put up online and who can see it, and then don’t panic about all the scare stories in the media and continue to enjoy social media for what it is meant to be – the perfect way to connect socially online, and how consumers can easily and directly interact with and influence brands and businesses, and how they can easily connect with people and give them the products and services they desire.

———-

And if you want to talk to us about securing your online presence or building your online reputation, mail us on hello@themediamarketingco.com.

 

 

 

What a cock up by Facebook!

Posted by Helen Moore On January - 19 - 2010 Comments Off

So Facebook’s recent changes to privacy settings are attracting lots of attention.  Unfortunately it’s of the wrong kind.

Electronic Privacy Information Center (EPIC) along with nine other groups has filed a  complaint alleging that Facebook’s new privacy settings constitute an unfair and deceptive change in terms. The groups say that Facebook’s decision to institute the new controls violates users’ expectations and diminishes their privacy. The new settings classify a host of data as “publicly available information” — including users’ names, profile pictures, cities, networks, lists of friends and pages that people are fans of.

This complaint has led to the Federal Trade Commission taking an interest.  And to add insult to injury, ex-employees are coming out of the woodwork to say exactly what Facebook actually monitors – and it’s rather more than you might think.

Now wouldn’t you have thought, that an organization such as Facebook would have looked into the implications of change more carefully?

You can read all about it here.

Best Practice: Public Sector

We are currently writing a series of blogs on ‘social media best practice in the public sector’ for PublicTechnology.net. The [...]

Digital Rebrand for Blind Veterans UK

On Feb 21st 2012 we helped the charity St Dunstan’s switch their online brand presence to Blind Veterans UK as [...]

Social SEO Success for SCAD

In the middle of 2011 we were asked to do a short-term SEO project helping get a very worthwhile charity, [...]

Cision wins awards in two categories at Digital Impact Awards 2011

Cision recognised for establishing ROI from digital communications as well as its social publishing technology. One of our favourite clients, [...]
subscribe to our rss feed follow us on twitter facebook Linkedin
 
Delicious google_plus tumblr tumblr